Deleting DTG3 - app and data?

DEVONthink To Go Tips
1

I just installed DTG4 (I honestly have not realized that I wasn’t upgraded to the latest for the last year or whatever). Simple question: When I remove DTG3 from my iPhone it asks whether I want to delete all of the data. I assume that installing and registering DTG4 created a new copy but I don’t want to delete the old data until I am sure. So…can I delete all traces of DTG3 from my iphone?

2

If you launched DEVONthink To Go 4, then yes you want to delete version 3 and its application data.

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3

Thanks. One more question. In DTG4 after I opened the app there is a folder in Global Inbox called Orphans with about 400+ items in it. Is this real stuff?

4

Did you set up and sync with DEVONthink on the Mac before you looked in the Global Inbox?

5

No… not sure what that means. I installed DTG4 and opened the app. It migrated the database. When it was done I saw 400 un-viewed items in Global Inbox so I opened it and looked.

6

I didn’t change anything on the MAC. I did set up sync on the phone today—I Assumed that it would just move over. My WebDAV sync works and my local sync works (I think) but CloudKit has a spinning gear.

But I still don’t know what the orphan folder is.

7

Do you see the Orphaned group in the database in DEVONthink?

As noted in the Troubleshootings > Repairing a defective databases section of the built-in Help and manual, orphaned files are ones the application finds in the internals of a database but has no record of.

8

Yes. They have sync’d to the Global Inbox on the Mac. So if there is no record of them then I can just delete the folder?

Also, cloudkit keeps spinning on the phone, like it’s not connecting.

9

Yes. They have sync’d to the Global Inbox on the Mac. So if there is no record of them then I can just delete the folder?

If the group is visible in the database in DEVONthink, no I would not just delete it until I investigated (1) if the documents are elsewhere in the database and later (2) what might have caused files to be orphaned.

Also, cloudkit keeps spinning on the phone, like it’s not connecting.

We have no control over any sync location or the intervening network, especially remote ones.