DevonSphere won't launch from menubar

DEVONsphere
1

Spinning beachball whenever I put my cursor over the DevonSphere app icon in the menubar. Clicking on it does nothing. App is downloaded from Apple’s App Store. App is properly installed in the applications folder. Clicking on the app icon in the applications folder does nothing. I’ve given DevonSphere permission in System Settings. There is another thread in this forum addressing the same problem… unresolved.

Some information please.

I have tried DevonSphere on machines running Mojave, High Sierra, Ventura, and Sonoma. All systems running on intel macs. Same problem on all systems.

2

Welcome @RandallLeeReetz

In DEVONsphere Express, click the action button (gear icon), then hold the Option key and choose Help > Report bug to start a support ticket.

When the application is stalled, do a Spotlight search for Activity Monitor . Select our application in the list of processes - it should show “(Not Responding)” and the name in red - and press Command-Option-S to run a sample on it. When the sample window opens, press the Save button and save it to your Desktop. Please attach this text file to your Support Ticket so we can inspect it. Thanks!

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