DEVONthink 3 crashing when I quit on MacBook Pro

DTguy · June 19, 2020, 10:30am

I just bought DT3 and am learning. DT3 is regularly crashing when I quit on my MacBook Pro and wondered if anyone else is experiencing this.

Stephen_C · June 19, 2020, 11:18am

I expect it would be useful to provide the version number of DT3 that you’re using and also your macOS version.

Stephen

cgrunenberg · June 19, 2020, 11:41am

Please choose Help > Report Bug while pressing the Alt modifier key.

DTguy · June 19, 2020, 2:25pm

I contacted DT support and sent. a full crash report. They responded right away. They said the report shows that the crash points to an issue with Apple’s WebKit that they would need to address. DT filed radars with them.

Looks like DT support is first rate,

BLUEFROG · June 19, 2020, 2:38pm

Looks like DT support is first rate

Thanks!

DTguy · August 9, 2020, 4:35pm

DT still crashing when I quit the app on my MBPro. Any update?

BLUEFROG · August 9, 2020, 6:23pm

We have some modifications coming in the next maintenance release, but we the WebKit issue is unresolved.

However, it’s impossible to tell if you’re reporting the same crash without seeing the logs.
Reopen your ticket and send new logs.

Thanks.