DEVONthink 3 sync -- duplicating indexed files

The upper group


The lower group


Is ~/CloudStation a local folder? Or is the data stored on a Synology CloudStation?

It’s a local folder synced to my Synology.

And is the data stored on the Synology also accessed by other computers?

Yes, this folder is synced to my laptop as well.
I also run DT3 on the laptop.

Both DEVONthink and the CloudStation software seem to synchronize this folder and this seems to cause conflicts. To fix this please try this:

  1. Disable the sync location on both computers in Preferences > Sync
  2. Now clean the sync location via the contextual menu (again in the preferences)
  3. Disable the sync location’s option to synchronize the content of indexed items on both computers
  4. Enable the sync location on the first computer, upload the database(s) again
  5. Enable the sync location on the second computer

This should fix the issue but the indexed contents won’t be downloadable on iOS anymore. But if you use also DEVONthink To Go and need these contents then try disabling the sync to your Synology. In that case only DEVONthink will update the ~/CloudStation folder on both computers.

I think this will do it.

As an aside, I had forgotten the upload indexed items option was under Show Info for a location.

I really don’t use DTTG, and think I can do without it.

Thanks for the help!

Did this solve the problem for you? I’m having the same issue.

Yes, this fixed it for me.
Good luck.

Yes, this is what I was trying to describe when I posted my issue with duplicates a while back, but was doing such a terrible job at.

This helps me lots, but I don’t have a synology folder so I wonder what could be the culprit. The constant reappearance of.the duplicates has gotten crazy obnoxious though.

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@cgrunenberg I am still sporadically getting duplicated indexed items though not nearly as bad as it once was. I feel like I have been so all over the place with trying to fix it that I either made it worse or don’t have any idea of how to implement a systematic approach to finiding out what the culprit could be. I am noticing that in my sync there are multiple copies of certain databases which would require that one overwrites the other, which I’m reluctant to do for fear of losing data potentially. Do you have any suggestions for how I can begin to untie this knot I’ve dug myself because the prospect of having to delete certain duplicate files one more time for some reason I don’t comprehend makes me want to vomit in my mouth a little. Please help oh wise one.

Is the option to duplicate documents (see Preferences > Sync) in case of conflicts enabled on one of your computers/devices? In addition, what’s the path of these indexed items?

In one instance it’s ~/Documents/Montera/Math Module and in the duplicate instance its the same
~/Documents/Montera/Math Module

Is your Documents folder synchronized via iCloud Drive? And did you recently add or modify this file?

Is this set?

That setting is set to use latest document and has been the whole time. I think when I switched over from the previous version of devonthink that might have changed that setting initially, but I have long since switched it to use latest document and deleted that initial batch of duplicates but they keep happening.

  • Are you getting duplicate groups or files?
    • If files, any specific kind?
    • How big are the files?
  • In the Info for the sync location, are you syncing the reading list & positions?

Yes I’m syncing the reading list and position and I’m getting both groups and files. When it duplicates groups sometimes the some of the files in the group will register as being a duplicate while others do not. I have tried getting all of the files into one copy and deleting the other copy but they come back. It’s largely word documents and pdf’s as well when it does happen.

Not sure if this is related or not, but I also see two of some of my other databases listed under remote databases.

Not sure if this is related or not, but I also see two of some of my other databases listed under remote databases.

Those are databases that aren’t open on this machine or haven’t been imported to it and should be completely unrelated.

Well that’s a relief, any idea why it shows two of them though?