Devonthink online upload troubles


I am having a recurrent problem using Devonthink online on Safari on my Macbook pro when trying to upload a pdf document from my laptop to my Mac Pro, which is running the latest version of Devonthink and running the devonthink server. This is accessing the server on my home network by wifi.

I can upload one document and then get the box come , “Updating: Trash” up that freezes. I have to close the browser window, open a new safari window to the server, and I can then upload a 2nd document, which freezes the window with the same trash warning. It happens most of the time. I have tried emptying the trash on Devonthink on my Mac pro first, but that doesn’t seem to fix the problem.

Any ideas?

Open a ticket with Support