Different sorter behaviour when called by shortcut vs by icon

DEVONthink
,
1

The following bug is reproducible:

Using DT 3.5.1, macOS 10.15.6, Safari 13.1.2 with Clip-to-DEVONthink-Extension 3.0.3.

DT: Preferences/Sorter/Clip to DEVONthink Hotkey set to ⌃⌥ ⌘ß (which displays as ⌃⌥ ⌘SS)
On the NEJM JournalWatch website, choose any summary on the left (the COVID ones are currently freely accessible). Clip the resulting page to DT using the Clip to DEVONthink icon left of the address field in Safari. Select HTML Page and Inbox. Save the clip by pressing ⌘S or clicking Add. The clip will appear in the inbox, and will contain both the URL and the article text.

Now, on the same page/article instead of using the icon to initiate Clip to DEVONthink, use the hotkey. HTML Page and Inbox should still be selected. Again, save the clip by pressing ⌘S or clicking Add. The clip will appear in the inbox, but will only contain the URL - and no text whatsoever.

To me there is no apparent reason why with identical settings and an identical source, Sorter behaves aberrantly when using the hotkey vs the icon to call Clip to DEVONthink.

This is reliably reproducible on this page, although I haven’t bene able to confirm the same behaviour on any other page. Still, it leaves me wondering whether other peoples reports might be related.

2

I haven’t been able to reproduce this issue yet, I am getting the same results in both cases. Are you logged into the NEJM website when clipping the pages?

3

Thanks for getting back to me, Alan - I am logged in when I clip pages. On Wednesday, I’ll see whether the behaviour is the same when I am logged out, or whether I can influence the behaviour any other way. I’ll let you know.

4

Same behaviour when I am logged out.

Using the keyboard shortcut to trigger the Clip to DEVONthink window, and ⌘S to add

Screenshot 2020-08-12 at 16.51.53
Screenshot 2020-08-12 at 16.51.531904×1706 127 KB

Using a click on the icon to trigger the Clip to DEVONthink window, and ⌘S to add

Screenshot 2020-08-12 at 16.52.39
Screenshot 2020-08-12 at 16.52.391904×1706 324 KB

5

Thanks for the additional information, I will try to reproduce your results. There is a difference between methods, using the button in Safari will send the data to DEVONthink whilst the shortcut key will determine which is the frontmost browser and use Apple script to get the data from Safari.

If you open the System Preferences application and in the Privacy tab of the Security & Privacy view, select Automation in the left hand list. Does DEVONthink 3 have rights to access Safari?

6

it does, yes

Thanks for looking into this :slight_smile: