There are some loud voices on certain legacy features of DT2. Some of them are very constructive suggestions, such as bringing back inbox and tags and document-only view in the list view and keyboard navigation to the sidebar. I think the key issues are that a particular portion of users may have an unusually large number of items, folders, and databases that they require an effective way of managing them. Some others may have limited screen space (but all screens will get bigger given time). I think the sidebar is getting there with each incremental change. Users just need to be patient. For those who keep threating that they won’t upgrade, give them some time, and I bet they will. Remember that you are likely to have a lot more happy customers for your excellent products and services. For those who complain, I think they also love the product, just in a different manner. If DT is merely a product (e.g. a “blow-up finder”) that can get rid of easily, they’ll simply walk away instead of complaining.
I just google and find out that Apple has more than 1.4 billion active devices as of Jan 2019. I am “guessing” that there are many more iOS devices than Mac OS devices. With Apple’s positioning of iPad/Pro/iPadOS as an alternative to notebooks, I think some earnest effort should now be placed in perfecting iOS and sync on any cloud. Very few products are having both iOS and macOS app functioning at par (obviously, limited by the OS’s capability). If DT can do it, they may hit a home run. More iOS users may be attracted to use desktop DT because of the iOS app, even just as a synced container. I am one of those users who purchase quite a few desktop apps after using the iOS app. I’m aware that this is a highly simplified and perhaps naive argument, but I say it anyway.
Just a kind reminder, I wish DT won’t apply the same greyish iconology to DTTG. iOS needs to look sexier!
Disclaimer: I am just an ordinary license user of DT.