I’m relatively new but have had some few months of using both DT3 and DTGO on the iPad. I set up DTGO on the iPad but with some struggles here & there. However, trying the same on the iPhone became difficult. I could not link the same way I did on the iPad. Eventually I just deleted the app on the phone. I keep getting file logs “invalid encryption key”. what should I do?
You must use the same value for the encryption key you used when you first synced.
I thought I did exactly that. Not sure what steps I did wrong
Do you have them syncing now?
Nope. I’ll give it another try again tomorrow. its late into the night here in East Africa
Sounds good. Sleep well
Best time to be playing with sync issues
i should have taken your advice before i got into bed
Now I’m all in-sync with the iPad, iPhone & Mac. problem however remains that I’m still getting those ‘invalid encryption key’ alerts. Not so bad as long as the gadgets are in-sync