DT4 license period?

[lpuerto]

Hey!

I was using a little bit DT4 beta and I decided to go ahead and buy the license. Then I realize about about the new license scheme.

Regarles if I like the model or I don’t like it…. I would like to know if the license is going to be good to go till the ned of the life of DT4 because in a year you are going to create a DT5… or just for a year since the license buying day.

If it’s the latter one I think it’s a little unfair to sell the licenses starting today, because you haven’t gone out of beta and I’m paying now for using a beta software.

I think, that you either start the licensing peridot for all of us the moment you release the stable, or you let us return our license.

Also… I would like to test the DT4 and check if I go for it, but since I had a DT3 regular and I upgrade just to DT4 I don’t have the license to test. Mind you… I’m not going to expend 100€ to test the pro. I tried the remove the license from DT4 and it doesn’t allow me.

[BLUEFROG]

First of all, you should be reading the information we’ve already provided…

DEVONtechnologies | Upgrader's Guide

Secondly, there is nothing unfair about selling licenses now as the purchase is optional. Many people wanted to be able to purchase DEVONthink 4 the moment is was available in public beta and we have accommodated them. We are very appreciative of their support.

Lastly, you should read this regarding using the beta…

READ ME – Running the DEVONthink 4 Beta

Read this if you want to run the DEVONthink 4 Beta… Firstly… Optimally, DEVONthink 4 should be installed on a separate macOS user account in its own ~/Applications directory to isolate it from other user accounts. However, if you want to run DEVONthink 4 and use it with your DEVONthink 3 databases, you need to make sure version 3 can’t be launched. In the Finder, locate the DEVONthink 3 application. Control-click it, and choose Compress… After the ZIP file has been made, delete the DEVONthink…

[tinksquared]

I mean… DEVONthink is LIFE :). I want to support their work, so it’s around as long as I am!

And I’m not even techy

Seriously, I thought I read somewhere that your annual renewal doesn’t start until it’s out of beta, even if you purchase now? I might be hallucinating, I’ve been using ChatGPT a lot…

[BLUEFROG]

@tinksquared

I thought I read somewhere that your annual renewal doesn’t start until it’s out of beta, even if you purchase now?

That’s exactly the case and is mention in the Upgrader’s Guide I linked.

And we aren’t stopping anytime soon

[lpuerto]

• When you upgrade while DEVONthink 4 is still in public beta, your one year of updates will start at the release of the final version. You don’t lose part of your year as early adopter.

however..

I understand that you are saying in your FAQ, but if I check my licenses it says another thing.. will the validity change?

[troejgaard]

DT4 - DEVONthink 4 new upgrade license expires when?

As we don’t know when exactly the final release will come out — soothsaying and all — we cannot give it a concrete date. When the time has come, all licenses purchases or extended between now and the final release will be extended to one year from that time.

[lpuerto]

good!

However, I’m still not able to unlicensed DT4 so I can use all the beta features… I really would like to test the AI features.

PS/ And I’ve already put DT3 on a zip file and delete it from Applications.

[troejgaard]

It’s best to look at the available information before you install any beta software to understand what you’re getting into. Even more so if you decide to pay for and activate a license. That would have avoided this situation.

Well, what’s done is done. My advice is the same as I offered here:

Removing a license

I’m not sure why this is directed at me. I have no affiliation with DEVONtechnologies, I’m just a fellow user trying to be helpful. I’ve migrated seats a couple of times, but I’ve never run into that limitation, so I wasn’t aware. I don’t know if the reason is technical or if it’s a measure to prevent abuse—but I do have a sense that this is not unique to DEVONtech at all. The folks at DT are generally quite reasonable. I would contact support/sales and explain the situation in a friendly mann…

That situation had a happy resolution

[BLUEFROG]

1. Quit DEVONthink.
2. Go into ~/Library/Application Support/DEVONthink and move the Registration.plist to your desktop.
3. Launch DEVONthink.

[lpuerto]

perfect! now it works!