Hello. I’m very sorry to say this, but since 2.10 and 2.6.1 I’m experiencing a lot of problems, and I’m really tired of try things.
-The Inbox does not always syncs across devices.
-The UUID problem when try to move some items from Inbox to a Database
-The manifest file not found in DB.
-Some items are not synced between macOS and iOS version. I have more items in macOS version than iOS.
What I’ve done?
-Completely reinstall iOS versions.
-Verify and Repair in Mac.
-Backup and Optimize
-Clean sync storage (WEBDAV)
-Remove from DB all indexed items
-Left only one database with no indexed items.
I’m not using iCloud sync but only a WEBDAV and in an effort to make the things work, Bonjour option.
How can I resolve those issues? Can I go back to DTPO 2.9.17 using the current 2.10 configuration?
Completely uninstalled DTTG from all my iThings.
Take my MacBook Pro as “master” unit, and copy the local DB to an external disk after verify it is ok.
Completely remove DTTG from my to MacBook Pro.
Remove al traces of DTTG in iCloud.
Completely remove the NAS WEBDAV remote DB.
Installed a new DTPO in my MacBook Pro after coping the local DB to Databases folder in my home.
Added that database.
Then enabled a WEBDAV account to my server, and wait until it has been completely synced.
Going iThing by iThing and installing and Syncing DTTG.
After that all seems work fine. But, you know? those are the things I hate to do in Windows and one of the reasons I switched to Apple technologies about ten years ago… Oh, man, 10 years! and seems yesterday…
Just after done steps described in previous message, I got back in my global Inbox some items I’ve previously moved from global inbox to other database folders, and when try to move them (drop) over the DB inbox, I get the “UUID already in database” error.
This is a very nasty (and repeated) issue that can risk database integrity… Currently I’m not sure if I’m in risk to lose all my stored data.
This never happened in versions previous to 2.10. When are you going to release a fix for this?
Return to Evernote - this sounds for me more as an overreaction.
However, I would be satisfy to understand the reason for the problem (technical description). I do not observed any data loss, but this behavior is not really comfortable right now.
Therefore, a quick fix is necessary.
This might be an issue of the new background sync of DEVONthink To Go 2.6.x, especially in case of huge databases and/or older iPhones/iPads. Switching to synchronizing on demand instead of automatic should fix this.
Just installing 2.6.2 in my iPhone. This evening I will update all my other iThings. However, the release notes does not talk about this issue.
I don’t have “old iThings”. Well, I have an iPad mini 4 that can be called “old”… Mmmmm… I think it should fail after I use it… I use that iPad to read before going to sleep, and DT works fine all day and when I start next morning, global inbox had deleted and phantom items…
Re: “This might be an issue of the new background sync of DEVONthink To Go 2.6.x, especially in case of huge databases and/or older iPhones/iPads. Switching to synchronizing on demand instead of automatic should fix this.”
Can you give some indication of what size [words or GBs] a huge database is? Also what is the advantage of switching to on demand sync from automatic sync in this situation?
i tried several things with switching to on demand syncing, but the problem still re-occurs.
New for me is that even deleted (and trash emptied) entries have been recovered into inbox (same observation as others).
Before 2.10 / 2.6 I do not ever have any problem with syncing ! The hardware environment is still the same; I only switch one DB from Cloudme to iCloud; all other DB’s including the global inbox did not change.
What is going wrong with the Global Inbox / Trash in 2.10 / 2.6?