Just after done steps described in previous message, I got back in my global Inbox some items I’ve previously moved from global inbox to other database folders, and when try to move them (drop) over the DB inbox, I get the “UUID already in database” error.
This is a very nasty (and repeated) issue that can risk database integrity… Currently I’m not sure if I’m in risk to lose all my stored data.
This never happened in versions previous to 2.10. When are you going to release a fix for this?
Yepp , that is also my problem since 2.10 - and it is reapeating.
I deleted these entries in the Global inbox after I have checked that they are really in place in their target databases. However, after a short time they reappear again in the inbox!
Return to Evernote - this sounds for me more as an overreaction.
However, I would be satisfy to understand the reason for the problem (technical description). I do not observed any data loss, but this behavior is not really comfortable right now.
Therefore, a quick fix is necessary.
This might be an issue of the new background sync of DEVONthink To Go 2.6.x, especially in case of huge databases and/or older iPhones/iPads. Switching to synchronizing on demand instead of automatic should fix this.
Just installing 2.6.2 in my iPhone. This evening I will update all my other iThings. However, the release notes does not talk about this issue.
I don’t have “old iThings”. Well, I have an iPad mini 4 that can be called “old”… Mmmmm… I think it should fail after I use it… I use that iPad to read before going to sleep, and DT works fine all day and when I start next morning, global inbox had deleted and phantom items…
Now I have a new issue. Yesterday I converted some formatted notes to PDF via the Convert to PDF script and deleted the formatted notes. In my Mac.
After syncing with DTTG, now iThing devices have the “cannot upload x items”, and I have duplicated the formatted note and the PDF in DTTG but not in my Mac.
Re: “This might be an issue of the new background sync of DEVONthink To Go 2.6.x, especially in case of huge databases and/or older iPhones/iPads. Switching to synchronizing on demand instead of automatic should fix this.”
Can you give some indication of what size [words or GBs] a huge database is? Also what is the advantage of switching to on demand sync from automatic sync in this situation?
i tried several things with switching to on demand syncing, but the problem still re-occurs.
New for me is that even deleted (and trash emptied) entries have been recovered into inbox (same observation as others).
Before 2.10 / 2.6 I do not ever have any problem with syncing ! The hardware environment is still the same; I only switch one DB from Cloudme to iCloud; all other DB’s including the global inbox did not change.
What is going wrong with the Global Inbox / Trash in 2.10 / 2.6?
It should be deactivated on all devices. Another possibility is to open a support ticket and to request a beta of the next maintenance release which should fix this.
Disabling automatically sync in all iThings, and wait manual syncs with the app open seems resolves the issue. At least I had no more problems after that.