I am using webdav with fastmail’s server(s); everything was OK but I purchased a new iPad and the trouble began.
I turned off sync on my phone and deleted my database. Then I set up a new syncstore in DT, using encryption. I would like to disable that for troubleshooting but when I do I can’t eliminate the “invalid sync key” message in DTTG.
The sync process seems to go fine in DT, with no log entries to indicate a problem. When I go to either mobile device, everything is in place and I have file previews but nothing will download (set to ‘On Demand’).
I tried cleaning the database, and deleting them from each mobile device - starting over I suppose - to no avail.
I’ll add that on both devices, when I press the info button to check the setting to download always or on demand - neither is checked. If I then make either selection, and close this window, happens. Pressing the info button again reveals that once again both options are deselected.