DTTG stalls when opening a second PDF item in a new window using iOS split view

DEVONthink To Go
1

On my iPad (iPad Pro second generation, iPadOS 16.1.1) I often want to look into two PDFs the same time.
So, one PDFs is open and I open a second PDF with the option to view in split screen.
DTTG freezes for about 8 seconds and the home screen of iOS appears.
Starting DTTG again shows the split view but it does not show the previous items.
So, I have to open the items again. At least, then it works.
This is pretty much happening every time I start a split view session.
Beside that, I experience every then and now that DTTG freezes for some seconds.

2

Thank you for the feedback! The upcoming version 3.6.3 which will fix this issue is unfortunately still reviewed by Apple.

1 Like
3

The issue is not yet solved - version 3.6.4 :worried:

4

I am seeing no issue in DEVONthink To Go 3.6.1 on iPadOS 16.3.1.
Does this happen with particular PDFs?

5

Here is what consistently happens, when I need to look at PDFs at the same time (split screen):
• I open DTTG (one window)
• Navigate to the PDF of interest and open it.
• I select the second PDF of interest and open it with the option “In neuen Fenster öffnen”
• DTTG freezes for about 8 seconds and stalls to the home screen
• I open DTTG again and it appears in split screen (two windows)
• I have to navigate again to file of interest (DTTG lost the position) and open it.
• I do the same with the same file in the second window.

So, if DTTG is open with two windows, every works fine. But If I start with a single window, opening the second PDF crashes the system.

I just verified this behaviour three times while picking random PDFs.

I am using DTTG 3.6.4 and iPadOS 16.1.1
There is already 16.4 out, but I usually wait until the xx.x.1 version is out.

6

I’m using DEVONthink ToGo 3.6.4, iOS 16.4

I see slightly different behaviour. No crashes, but on opening the second document “in a new window”, instead nothing happens for say 3-5 seconds and presents the DEVONthink ToGo Home screen not the document, then “freezes” for while and stalls. Hard to describe.

I never tried the Open in New Window menu before (that I remember) so never noticed this.

7

Thank you for confirming the strange behaviour.
Indeed, you are wright, I missed to mention that during the freeze state the DTTG Home screen appears in the new window.

1 Like
8
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