Longtime user of DT & DTTG. Because of sync bugs in version 2 of DTTG, I have not been using that product for a long while, although it remained present on my iOS devices until earlier today. Here’s my situation. I have 2 Macs using DT3, syncing through Dropbox. The databases are internal databases — that is, not indexed external databases. The 2 Macs seem to be working fine. My documents are fully syncing and present on both machines. No problems here.
However, DTTG is only showing me a thumbnail and the size of the document (I understand that “ghost docs” show a 0 for size — mine are showing their proper size in DTTG on iOS, so they are not ghosts as I understand it). DTTG will NOT let me download the actual document. It only shows me the thumbnail and size.
I had DTTG downloaded to 2 iPads and an iPhone. It has been the same situation on all 3 devices, thumbnails only. Trying to fix the problem, I first deleted DTTG 2 on all devices. Then, I also deleted DTTG 3 on all 3 iOS devices. No DTTG anywhere on iOS. Then, I reinstalled DTTG (3.0.3 of course) on only one iPad. The problem remains. I still have only thumbnails on the iPad. DTTG simply will not bring over documents from the sync store. My frustration level is pretty high.
Any suggestions?
