DTTG4 RTF capture not syncing from iPhone

This one is odd. I’ve tried different things to determine if this is sync issue, RTF issue, or Share sheet issue or something else.

I wanted to capture some threads from this Forum, which I’ve done in the past from my Mac. Today I was using my iPhone and, while in Safari reading a few of the threads here, I used the Share sheet to share from Safari to DTTG4 as RTF to my global inbox. In DTTG4 on my iPhone I can see that it was captured correctly. However when it syncs to my desktop and iPad, I get RTF entries with 0 bytes, and then errors that I need to verify/repair the global database – and those files are the culprits. The only thing I can do there is delete the zero byte files. Once when trying to see if the iPad would sync the RTF from the iPhone correctly, I saw it attempting to download the file, but never seemed to be able to do so.

Note I can create an RTF note directly within DTTG and it will sync fine.

I use a NAS and WebDav to sync and cleaned the sync files location and resync everything back up but the issue persists.

I can confirm the behavior here with DT 4.0.1 on an iPad syncing with DT 4.1.1 on macOS 15.7.2. Same setup with sync using WebDAV on a Synology NAS.

The RTF looks ok on the iPad and has definitely more than 0 bytes.

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Thank you for the bug report, we were able to reproduce this issue. Version 4.0.2 will fix this.

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