When trying to use the sorter to collect PDFs from the web, DEVONthink ended up importing a number of web internet location files instead of the PDFs. I can convert the file to a PDF, but only a few at a time it seems. When I go to convert a larger number, it simply duplicates the web internet location files. I may have misread the explanations of file conversion in the help, but I don’t understand how to convert the files without going one at a time.
Does it work after restarting the app and/or rebooting the computer? Which version of DEVONthink and of macOS do you use?
Thank you. Versions are macOS 10.15.5 & DEVONthink 3.5.1. The issue persists after restarting the app and the Mac. If I ask for a conversion of, say, 30 files, I get about 3 successful conversions to PDF and about 27 duplicates of the original file, unconverted.
If I can provide any additional information, please let me know.
Are the bookmarks still valid? Is anything logged to Windows > Log? Are you able to reproduce this using a certain bookmark or does it only depend on the number?
Yes, all the bookmarks remain valid. The creation of the duplicates is logged in the log window. The issue is reproduced based on the number of bookmarks to be converted exclusively, and is not dependent on any particular bookmark.
The creation of the duplicates is logged in the log window.
Please post a screen capture of what you’re referring to.
No problem, in the screenshot I asked DEVONthink to convert 33 bookmarks into paginated PDFs for offline archival. It converted five to PDF, and duplicated the rest into more bookmarks. The duplication is seen logged.
DEVONthink will capture a bookmark as a fallback if it encounters an issue.
Clear the log and try converting 5 at a time to see if that works.
Yes, five worked just fine without showing the log.
However, when I tried 20, it failed again.
Is there a limit on how many files DEVONthink can queue for conversion? Or could it be I am doing something wrong here?
The number of items shouldn’t matter. Could you please export the bookmarks, zip them and send the archive to cgrunenberg - at - devon-technologies.com? Thanks!
Alright, will do. Thanks for the help on this.