Folder not syncing

DEVONthink To Go Tips
1

I have a DTPO database devoted to household finances. It’s made up almost entirely of folders indexing items stored elsewhere on my laptop.

I sync this to DTTG (v. 2.1.3) and everything seems to sync fine except for one folder which, despite everything I’ve tried, never syncs.

I’ve tried re-indexing everything, deleted and recreated the folder, rebuilt the database. Nothing has worked.

Anyone have any idea about what’s causing the problem? How to fix it?

2

Have you configured your sync store to sync indexed items?

3

Well, the other folders that are syncing are indexed, so I don’t think that’s the problem.

But I just double-checked and I do have the setting to sync indexed items checked.

4

Please start a Support Ticket. Thanks