I have a bunch of PDFs that were created using MS Word on macOS. They’ve been imported into DEVONthink but DEVONthink won’t open them (it will show them in Preview though). I can only open them from DT using external programs.
They also won’t open when their DEVONthink link is clicked in an external app. The app will lose focus in the menu bar at the top of macOS, but focus won’t switch to DEVONthink, and the PDF itself isn’t opened. The only time the links for these PDFs will work is when the are already up in the Preview pane before I click the link, then I will be switched to DEVONthink as expected.
I managed to fix this behaviour for a couple of the PDFs by using convert to PDF within DEVONthink to create a new copy, then deleting the original. However this isn’t fixing some of the others.
Nothing is shown. Nothing happens at all other after either double clicking on the PDFs in question, or selecting Open from the right-click menu, other than DEVONthink simply losing focus in the OS (greyed out in the top menu).
Strangely enough the last remaining documents that hadn’t been fixed by doing Convert > To PDF yesterday, are now working perfectly today with no further intervention. Not sure what happened yesterday, but it seems all is well now.