Monterey 12.6.2
DevonThink latest version
Take Note and Copy Selection which I like very much, are unresponsive, despite restarting DevonThink, my Mac etc
Search and Clip to DevonThink hotkeys work fine.
thanks in advance for your time and help
Monterey 12.6.2
DevonThink latest version
Take Note and Copy Selection which I like very much, are unresponsive, despite restarting DevonThink, my Mac etc
Search and Clip to DevonThink hotkeys work fine.
thanks in advance for your time and help
In which app(s) do you use these shortcuts, did you try different ones?
chrome, safari, Scrivener
In System Preferences-> Privacy & Security, can you check that under Automation βDEVONthink 3β is enabled for Safari and Chrome.
and under Preferences-> Privacy & Security->Accessibility check that DEVONthink 3 is enabled.
thank you for your post.
I re-checked in System Preferences-> Privacy & Security, under Automation βDEVONthink 3β Safari and Chrome and Scrivener are enabled.
what I tried and did not work:
So not even the Take Note function is working?
What other utilities with hotkeys are you running, e.g., Keyboard Maestro, BetterTouchTool, etc. ?
no, it is not, neither is copy selection, but both search and clip to DT work.
BTT and KBM are running but the problem persists when I quit them (quit BTT and KM engine)
Shortcut detective app does not find any conflicts. Anyways, it has nothing to do with the choice of shortcuts, because I tried to modify those shortcuts in DT>PrefSorter and the problem persists.
Other clue: if I click on the sorter as per below, nothing happens. It does not open.
It is driving me bananas.
thank you for your reply
@aedwards @BLUEFROG @cgrunenberg
I searched the forum found the following post from May 2011 by Alan @aedwards
thank you
ββββββββββββββββββββββββββ
sorter bugs - DEVONthink / Tips - DEVONtechnologies Community
ββββββββββββββββββββββββββ
To stop the Sorter disappearing please try the following:
Alan
ββββββββββββββββββββββββββ
This is a very old & outdated post (like most posts older than 2019), the Sorter of version 2.x is not the same as the one of version 3.x.
I think that I have a sorter problem. Is there no way to reset the sorter ?
Does the Sorter work after switching its appearance to menu extra (see Preferences > Sorter)?
the icon/label DevonThink appear in the menu bar, but nothing happens when I click on it. The actual sorter window does not open. Just like the dock tab.
thank you
Can you send a copy of the console log, the easiest way to do this is in DEVONthink by selecting the Help menu and whilst pressing the option key select βReport a Bugβ. This will open an email containing the log files. If you could mark it for the attention of Alan that would be great.
OK just sent. thanks very much
Thanks for sending the logs, try the following:
Open the Terminal application, copy and paste the line below and press Return.
defaults write com.devon-technologies.think3 UCCTakeNoteRestore -bool false
The Sorter should open and work as normal now.
works perfectly. Thank you very much Alan !
While searching for a solution to my non-functioning Sorter, I just found this discussion. This made my day. It has been driving me crazy for quite awhile. Thanks for the help.
Are you running DEVONthink 3.9?
Jim,
(Apologies for the minor threadjack, but itβs about sorter shortcuts, so itβs sort of relevantβ¦)
Is it expected behaviour that Sorter Search is not available when itβs acting as a floating popup (i.e. Appearance = none
)?
The other key shortcuts work fine, but Search doesnβt. Iβve done the normal debugging and thereβs no conflict anywhere β and the same shortcut works when the appearance is either βDockβ or βMenuβ.
Thanks!
The other key shortcuts work fine, but Search doesnβt.
What other shortcuts ?