How do you authenticate the iOS Files app in DTTG3?


I am brand new to DEVONThink and am working entirely with DTTG3 on iPAD OS. I downloaded DTTG3 via the Apple App Store. It looks exactly what I need to manage my documents, but I hope someone can help with the issue I am having with DTTG3 and the Files app.
I am trying to set up DTTG3 in the Files App but the Files App just says:

Authentication Required
To view the items in this folder, you need to
Authenticate in the DEVONthink To Go app.

There is then a blue link ‘Open DEVONthink TO GO’, and when I press that it simply opens DTTG3 at the main database page. I cannot find any way or any setting to help me authenticate the Files App.

I would really appreciate some help with this, as I can’t find anything in the support pages or user manual.

Thank you so much!

I’m guessing you need to change your security settings, which you would do in DTTG, selecting the little slider symbol in the bottom right of the side bar, tapping security and then in this window:

change the slider from immediately to any other value.

Welcome to DT & the forum - post back if you need any further help :slight_smile:

Thank you very much indeed - that worked and I now have access in the Files app. I am very grateful for your help!

1 Like