How to get feedback on crash reports?

I’ve never managed to index folders. DTP always crashes instantly. This has been so since I began using the app some years ago. It never bothered me much, since I had no particular reason to index things. But now I have decided to index certain folders the problem is beginning to bother me. I’ve tried about 8 times today, and have sent a number of crash reports to Devonpeople. Is there any way to get a follow up on these reports? Maybe they might see something in the crash reports that could help solve the problem.
Any experience with this?