iCloud sync not showing up

Yiar · July 5, 2018, 6:37am

Thought this was a bug on 2.10.0 but remains on 2.10.1
iCloud is turned on on both of my computers. Both have the same issue.
I’m probably missing something.
Screenshot 2018-07-05 08.33.04.png

cgrunenberg · July 5, 2018, 8:34am

Is DEVONthink enabled in System Preferences > iCloud > iCloud Drive > Options?

Yiar · July 5, 2018, 4:39pm

Does not show up there

cgrunenberg · July 6, 2018, 9:10am

Which edition do you use?

Yiar · July 6, 2018, 10:33am

DevonThink Pro Office 2.10.1

cgrunenberg · July 6, 2018, 1:44pm

Does it work after downloading it again from our website and replacing the installed version with the downloaded one? Otherwise a screenshot of System Preferences > iCloud > iCloud Drive > Options might be useful.

Yiar · July 9, 2018, 9:24am

Didn’t work.
screenshots.zip (368 KB)

cgrunenberg · July 9, 2018, 1:24pm

Which version of macOS do you use?

Yiar · July 9, 2018, 3:54pm

High Sierra on one, Sierra on the other. Both don’t work.

cgrunenberg · July 10, 2018, 7:15am

Is there any third-party software installed on both computers that might patch the system, e.g. stuff like VM (e.g. Parallels) or other haxies? Does it work using a new clean user account (see System Preferences > Users & Groups to create one)?