For crashes DT generally recommend opening a support ticket - I’d guess Jim will be at work today (he might just have tomorrow off), so I think that might be your best bet.
(From the manual: If DEVONthink crashes while it’s running, please hold the ⌥ Option key and choose Help > Report Bug.)
(And from the blog: We are spending the holidays with our families and friends, away from our keyboards. We do check our email and support tickets but we might reply slower than usual. We’ll all be back for you on January 7th, 2021.)