I’m new here but not new to DT.
I’ve recently upgraded to DT3Pro so I can import my annual work emails into their own database so I can search through them if required.
Each time I try, my Apple Mail times out.
I’ve included the add on’s and followed other suggestions to overcome this but to no avail. Can anyone help me please?
Is anything logged to Windows > Log? And did you enable the Mail plug-in in Mail > Preferences > General > Manage Plug-ins…?
This is the message I got in the log
25/1/2023, 4:25:21 pm: Error importing message
*** -[NSDistantObject methodSignatureForSelector:]: remote object does not recognize selector: ‘dataSource’
I have also gone in to the preferences to make sure the plug ins are enabled and in my General Section, I do not have >Manage Plug-ins.
I am also importing one sub folder at a time. So far the largest number of emails in one folder is 26. This imported but then when I tried to do the next smaller folder, Mail stalled.
Thanks for replying V
Which version of macOS and of DEVONthink do you use?
I am using Monterey 12.4 and DT3 Pro.
I’m having some success now but only if I import one folder at a time. I get through about 5 then it freezes and I have to Force Quit Mail.
How exactly do you import the folder(s)? Via Mailbox > Add to DEVONthink 3 in Apple Mail or via View > Sidebar > Import in DEVONthink 3? In addition, the current version of Monterey is 12.6.3, updating might also improve the reliability.
I have found this version works best if I import Via Mailbox > Add to DEVONthink 3 in Apple Mail.
I will also try updating Monterey.
I’m still getting the same import error but not every single time…seems like it happens every 5-7 minutes of batch importing (one folder at a time).
Please choose Help > Report Bug while pressing the Alt modifier key and send the result to cgrunenberg - at - devon-technologies.com - thanks!