In Desperate Need of HELP!! Database initialization error!!!

DEVONthink Tips
1

I had instructed DT to import a large amount of files which I knew was going to take some time, so I headed off to have some dinner while the export was occurring…upon returning back to my computer, I noticed that DT had crashed, and the generic Mac Finder crash dialog box was visible on my screen (i.e. DT has unexpectedly crashed… - Ignore, Send to Apple?)

I subsequently went to reopen my main DT database that had just crashed and almost immediately after doing so, I get a message on my screen saying,

It says this every time I open the database that has just crashed, so as far as I know there is no way to verify and/or optimize the database…because it won’t open!!

Can someone please email em back about this ASAP with a little help as to what I can do now to salvage my database and get it back up and running quickly!!

2

I know this dialog. I guess it is simply about a lock flag inside the database to prevent two instances of the program manipulating the same database (e.g. in a multi-user environment).

In my expirience there is a button saying something like “open anyway”, which you can safely click in your circumstance since the previous instance crashed / is not running anymore.

After that everything return to normal for me.

/Sven

PS: Backup, Backup, Backup, Backup, Backup!

3

I can confirm what Sven said, Christian “himself” instructed me to ignore the message.

Maria

4

If the database still doesn’t open when you click the Ignore button, send a message to us at Support (Help > Support).

Please describe what happened, and which version Of DEVONthink you are using.

We can walk you through recovery of your database as of the most recent backup.

5

Not really sure why I didn’t try clicking on the ignore button the instead of just clicking on the OK button, but I did so this time around and it opened right up without any problems…Thanks for everyone’s support…