Hi - Day 1 with DEVONthink so I am just trying to get set up on both the Mac and iPhone.
On the Mac, I created a database and set up sync using CloudKit with an encryption key.
I downloaded DEVONthink To Go and in the preferences, set up sync also using CloudKit with the same encryption key.
However I just get an error message: “iCloud (CloudKit) (Invalid encryption key)” and nothing has synced.
I KNOW it’s the same encryption key as I use a password manager and have also manually checked it.
Did I maybe miss a step?
I tried uninstalling and reinstalling the app on the phone but got the same message.
I have read other messages about similar problems but the suggestion was to clean the sync store and set up the sync from scratch. I don’t actually know how to do that with CloudKit. Or whether it is going to help. TIA