A second welcome @bec
I also suggest reading this post…
I’d verify the encryption key you added on the Mac.
- Do a Spotlight search for Keychain and open the Keychain Access application.
- In the logins section on the left, look for a key named DEVONcloudy Encryption (name of service) like DEVONcloudy Encryption (Dropbox).
- Double-click it and check the Show password checkbox. You will be required to enter your Administrative password. (This is the password you use to log into your machine with.)
- Press Allow (or Always Allow, if desired) and the password will be shown.
- Take note of the password, then quit Keychain Access.
In DEVONthink To Go’s Settings > Sync: Locations, tap the Edit link, then tap the sync location to open the sync store properties.
Enter the encryption key in both fields and press Save.