I’ve been having problems getting in touch with the support staff (per the DT upgrade webpage) to work out upgrading from the Mac App store version to the full DTPO. My most recent ticket number is 338838.
Thanks
J
I’ve just looked up your ticket and I replied on Dec 26, 2011 with all the necessary details. Have you checked your spam folder and tried to check the ticket status on helpdesk.devontechnologies.com?