"Missing" inbox in sorter

DEVONthink Tips
1

I have several groups from several different databases in my sorter. I have an Inbox for each database rather than using the Global sorter inbox. Recently the inbox icon in sorter for one of databases “disappeared.” I tried re-dragging it from the database, but it won’t “stick” in Sorter. The interesting thing is, when I switch to the “Take Note” function in Sorter, the “missing” Inbox is still listed in the drop down menu of available groups. I’ve deleted everything from Sorter and tried redragging and reset Sorter several times with no success. I’m able to drag other groups from the affected database (missing Inbox in sorter) without a problem…as well as from the other databases.

Any suggestions would be appreciated. This is the database AND inbox I use the most…and I use Sorter quite a bit.

2

Does the inbox reappear after resizing the Sorter’s window? If not, you could try this (assuming there’s no data in the Sorter):

  1. Quit the Sorter
  2. Delete ~/Library/Application Support/DEVONthink Sorter and ~/Library/Preferences/com.devon-technologies.think-sorter.plist
  3. Launch the Sorter again and add your inboxes
3

That did the trick…thanks.