My Global Inbox has a "no edit" icon & I can't move items

DEVONthink Tips
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No edit.png I cannot move anything out of my global inbox to my other open databases. I have checked the properties in finder - nothing is “locked” or does not seem to have a read only status. I am sure I am being very stupid. The only clue might be the no edit symbol to the right of the Inbox. I have tried every menu, right clicking etc but nothing seems to find something to solve the problem. Sorry

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Does Tools > Rebuild Database… fix this?

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Thanks for responding

For other open databases I can do all the tools menu. For this one sadly not.

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finder.png
finder.png1542×792 337 KB
The “inbox” in finder does not seem to be in the database but separate (with other files in it that I don’t seem to see in DevonThink)

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Please start a Support Ticket. Thanks

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Do you use the latest version of DEVONthink?

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Yes I use the latest version & check updates which have told me.
I will start a support ticket,
Thanks so much for your help, P