Mysterious email display in DTTG

I have been importing email messages from Outlook into DTPO and the syncing to DTTG. Messages that I import from within DTPO using FILE > IMPORT > EMAIL display just fine in DTTG. Messages that I import from within Outlook using the script below display fine in DTPO but in DTTG they display as html code (sometimes garbled). I can’t find any differences in the files to explain the difference. Anybody know what’s going on?


-- Import selected Microsoft Outlook messages to DEVONthink Pro.
-- Created by Christian Grunenberg on Dec 08 2010.
-- Copyright (c) 2010-2015. All rights reserved.

-- this string is used when the message subject is empty
property pNoSubjectString : "(no subject)"

tell application "Microsoft Outlook"
		set theSelection to the selected objects
		if theSelection is {} then error "One or more messages must be selected."
		tell application id "DNtp"
			if not (exists current database) then error "No database is in use."
			set theGroup to preferred import destination
		end tell
		repeat with theMessage in theSelection
				set theSubject to subject of theMessage
				set theSender to sender of theMessage
				set theSender to (address of theSender) as string
				set theSource to source of theMessage
				set theDateReceived to time received of theMessage
				set theDateSent to time sent of theMessage
				if theSubject is equal to "" then set theSubject to pNoSubjectString
				set theCategories to {}
				set theList to (category of theMessage)
				repeat with theCategory in theList
					set theCategories to theCategories & (name of theCategory)
				end repeat
				set isFlagged to true
				if todo flag of theMessage is (not flagged) then set isFlagged to false
				set isUnread to is read of theMessage
				tell application id "DNtp"
					set theRecord to create record with {name:theSubject & ".eml", type:unknown, creation date:theDateSent, modification date:theDateReceived, URL:theSender, source:(theSource as string)} in theGroup
					if theCategories is not {} then
						set theTags to tags of theRecord
						set theTags to theTags & theCategories
						set tags of theRecord to theTags
					end if
				end tell
			end try
		end repeat
	on error error_message number error_number
		if the error_number is not -128 then display alert "Outlook" message error_message as warning
	end try
end tell

Start a Support Ticket. Drag and drop an email created with both methods to a folder on your Desktop, then right-click the folder and compress it. Please attach the resulting ZIP file in your ticket. Thanks.


Hi Ralph.

I just ran into the exact same problem.
Did you ever manage to get the emails you imported from Outlook to show up correctly in DTTG?



Welcome @Kristiaan

I believe we still have an issue on file for this. I will check into it. Thanks for your patience and understanding.