New DevonTHINK PRO wont open. "Not responding"

I’ve downloaded twice and tried to install.

Can’t get past the third bar.

Any suggestions for the problem?

Need more information. What’s the third bar, for example?

You didn’t drag the disk image into your Applications folder, did you. That doesn’t work in the Finder.

Question: Is your previous beta copy of DT Pro open at the same time?

Third bar: “Initializing and Verifying”

drag disk image .dmg to app folder? no.

dragged .app icon to app folder

beta copy open? no. trashed it first.