All of a sudden, I have a bizarre issue with ScanSnap.
In its settings, I have no application selected, just ‘Scan to File.’ I selected the Global Inbox from the Finder sidebar. This has been working for a while, and docs scanned through ScanSnap show up in the Global Inbox.
Today, I scanned several one documents, and the process worked fine. But a five page document gave me the error message:
ScanSnap unable to access the specified destination (image saving folder) or the file. Check if the folder/file is correct.
Interestingly, the file shows up in the Global Inbox, but its type is ‘pdf’ in small letters, and there is no sidebar with individual pages. The one-page documents are ‘PDF’ in capitals.
I experimented, and anything more than one page causes this error.
If I scan to a Finder folder, there is no problem with scanning multiple pages.
I searched online without luck. Is there anything I can check in DTPO?