"No More Free Seats" I only have one computer

Hi! I’m trying to re-install DTP on my computer after reformatting it. I’ve used DTP for years and had it on old Macs I no longer use. It’s refusing to accept my license #, telling me I have “no more free seats.” I’m only wanting to use it on one computer, and I have 3 seats.

How do I resolve this?

You can deactivate previous instances online.

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Thanks!