OCR Failure with DT 3.7 and one-page PDF files

I’m getting OCR failures with the following error messages for any one-page PDF file I import without a text layer (for instance from page screenshot Safari extensions).

Screenshot 2021-04-24 at 18.21.57

An example would be a one-page no text layer PDF from https://www.latimes.com, like this file.

I did this without any issues before.


The search function can provide assistance sometimes; in fact, I actually copied the error message from a screenshot to plain text, so the next person would be able to search for it…: see this thread.

1 Like

Hold the Option key and choose Help > Report bug to start a support ticket.

1 Like

Sorry about that, I’ll continue in the other thread.

1 Like

you’re alright :slight_smile: thanks for posting the log :slight_smile:

Hi there,

I am running into a similar issue: 4 pages documents, this is what the error log is saying…

DT3 error log



Any chance that you could send us a copy of the document? This would make it easier for us to reproduce the issue - thank you!