Hi, I am using 3.7.2, and OCR appears not to work. I can’t get it to make PDFs without text into searchable PDFs. The only thing that happens when I select “OCR to searchable PDF” is that “adding document” is displayed for a brief moment in the activity window.
Is anything logged to Windows > Log?
No, I am afraid not
What kind of file did you try to OCR? In case of a PDF - is it protected or encrypted?
I tried a few different PDFs. They are not protected or encrypted.
How have you determined they’re not protected or encrypted?
I opened them in Mac Preview and looked at the info in inspector, and it says there that they are not encrypted and that I have full access etc
Thanks for the clarification and that’s also the method I would have suggested. (Many people don’t seem to know this option as just assume a file isn’t encrypted because they can see it.)
Thank you, good to know I looked in the right place.
Hold the Option key and choose Help > Report bug to start a support ticket. Please ZIP and attach a problematic PDF or two also. Thanks!
I have just sent it. Good luck, and thank you for looking at it.