I make some PDF annotation on my ipad in Devon Think to go 3, but I wait for almost 1 hour the Devon think 3 on my mac still do not have these annotations. Both ipad and Mac are open the sync and I press the cloud icon in both device for many times. Can anyone give me any idea?
- Please clarify what kind of sync you’re doing.
- Is there anything reported in DEVONthink’s Window > Log?
- Is there a triangle on the sync icon in DEVONthink To Go’s bottom toolbar? If so, touch it and tell me what it reports.
I am using icloud sync, there do not have any crash or issue report, after 2hs. These annotations show in my Mac. Is there any way I can increase the speed of sync?
Jim is probably going to want to know which iCloud sync you are using-Legacy or CloudKit.
I am using iCloud legacy right now
In DEVONthink To Go, select Help > Contact Us to start a Support Ticket.