[Resolved] Dropbox Packet Sync Databases Hanging/Crashing DT3?

Is anyone having, or have they encountered, issues opening Databases that are synced via Dropbox Packet Sync? I have the sample, spindump, and crash report, but DT3 works fine with a new/test local database.

The symptom is the application hangs, and no Dropbox databases open. My databases themselves are stored locally in home ~/ which is not sync’d with iCloud or anything else. It was working fine yesterday. Dropbox itself is syncing other files correctly.

Today this started with an alert that the database was already open or not closed properly. I confirmed it wasn’t open on my 2nd computer but can’t speak to whether it was or wasn’t closed properly on last exit. My instinct is to remove/readd the Dropbox sync store but am very reluctant to touch anything in the “Sync” tab because nothing good ever happens when I muck around in there.

So I’m back in business, with no major “Sync Surgery” needed. No matter how many times I clicked “Continue” to open the database(s) anyway, they just wouldn’t. I went into Sync and verified the Dropbox location “quickly.” The log showed my databases were successfully verified.

I expanded “Recent Databases” and relaunched everything from there, made a test file, sync’d, launched DT3 on my other computer, verified it was all working, and then immediately ran the scripted export/backup job.

Unsure exactly what happened; maybe DT3 was open when my laptop went into a weird sleep state or I rebooted without being fully online with the app running, which I try to avoid doing.

Dropbox has been in a precarious spot with macOS for me for several years now; with it constantly threatening to migrate to Apple’s new file system “thing.” I’ve been putting off doing this because on an older Mac, my Dropbox absolutely cannot move back to the boot drive, which is mandatory as part of OSX’s new file management provider.

Using DT3 more and more often, I’m tempted to just use Bonjour only, and let Time Machine and the built-in backup/export script handle sync and backup…

Where are you seeing this?

I wrote that to explain that I don’t have my databases “in Dropbox,” but rather sync’d the supported way in Devonthink. I have a Dropbox folder that’s just for app-sync stuff, and inside that is a “Devonthink Packet Sync” directory.

Basically, I see many people being asked to clarify where there databases are (in Dropbox/iCloud vs. sync’d via one of those platforms despite living in ~/ or wherever). Thank you!

If you’re referring to having an Dropbox/Apps/DEVONthink Packet Sync folder on your Mac, you shouldn’t have one. It’s just wasting bandwidth and space as DEVONthink syncs directly with the remotes servers, not your Mac.