[Resolved] Unable to renew my Status

[gaowangchn]

Congrats to the DEVONtechnologies team on launching DEVONthink 4 Beta—super exciting to see the new version rolling out!

I’m looking to renew my status so I can extend my DEVONthink license with discount, but I’m stuck. After logging in my account, I checked out the Renew Your Status page (DEVONtechnologies | Renew Student Status), but I couldn’t figure out how the renewal process works.

Does anyone here know what I should do? I’m attaching a screenshot of the page in case it helps!

Thanks a lot.

[eboehnisch]

Thank you for letting us know. We fixed a minor issue that had side consequences it seems. It works now, please try again. Sorry for the inconveniences.

[gaowangchn]

Problem resolved,

Thank you.