Please see if this post (specifically, but possibly also the whole thread) helps you: DT3 with ix500 and Scansnap Home - Setup problem - it was specific to a bug, but explains some of the goings-on
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Please see if this post (specifically, but possibly also the whole thread) helps you: DT3 with ix500 and Scansnap Home - Setup problem - it was specific to a bug, but explains some of the goings-on