I’ve been scanning very happily and successfully in to DTPO using a ScanSnap S1300i scanner. However yesterday I clicked the cancel button on a scan I didn’t need and since then the Activity Window seems to be stuck with a message “cancelling…” and nothing happens. I’ve scanned other documents behind it but it won’t disappear and won’t process the subsequent scans. I’ve cancelled those scans and they disappeared as I would expect
I did think of restarting the program to see if that works but DTPO won’t let me do that, the option is greyed out and when I try to use Quit from the pop up from the program icon on the bar at the foot of my iMac screen, nothing happens
Any ideas as to how I can fix the problem please?
Chris