Since 3.9.11 DEvonthink won't open dtSparse and renames DB to *.sparseimage

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1

Hi @all.

I’m struggling with my DT installation.
Since 3.9.11 I ran in problems when I try to open my DB’s.
On the one hand I see that my encrypted DB’s were renamed to *.sparseimage by DT itself.
Searching the I’net I found some entries where a similar behavior was found several times.

I tried it different options:

  • First of all I copied my DB’s to get a backup.
  • I tried to rename the DB’s to .dtSparse, which didn’t work for me, because DB’s where “always” renamed back to .sparseimage
  • Then I tried to open one of my DB’s via Diskmounter and build a new DB with ending .dtBase2. Now this one works again, but isn’t encrypted anymore.
  • The second one work ones, or twice after renaming it to .dtSparse, but today it behaves like the other and I can’t work with it.
    My System Specs are: M1 MBPro with Sequoia 15.5.
    Do you have any test/trace options, so I can see more details?

regards, michael

2

Encrypted databases have to change their extension while they’re open. Quit DEVONthink. Change the extension to .dtSparse. Double-click them to open them in DEVONthink again.

1 Like
3

Don’t encrypted databases automatically revert to using the extension .dtSparse when they’re closed?

4

Yes, under normal circumstances. However, if the app crashes or someone force quits it, it can remain with the .sparseimage extension.

1 Like
5

OK, thanks for the clarification.

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6

Many thx for your update.
I got both DB’s running again with changing both to not encrypted ones.
I didn’t find the root cause for the misbehavior. No crash, no quitting the App without closing DB.
Overall it is OK for me.

7

You’re welcome and I’m glad to hear it’s working well again.