Have just upgraded to MAC Monteroy and migrated from old MacBook with OS X El Capitan.
When scan now
(1) OCR error message if try and scan into Devonthink
(2) If add from folder-tile shows PDF emoji-not image. Able to open image from tile if click on tile.
Thoughts???
Yes: please provide additional information on how you are scanning into DT, and which version of DT you are using.
Can you quote the message, pls?
Welcome @Flydoc
I’m thinking you’re running DEVONthink 2.x. If that’s correct, the 2.x line of DEVONthink has been out of development for a few years now. Also, the OCR engine in DEVONthink Pro Office is incompatible to macOS 10.15 Catalina and later.
We strongly encourage you to upgrade to DEVONthink 3 sooner rather than later. Select DEVONthink Pro Office > Purchase to open our online store with upgrade options specific to your license. The Pro edition would be the natural successor to Pro Office. And yes, you should make sure you’re running DEVONthink 2.11.3 before upgrading.
Thanks for the response.
Am running what I guess is now pre-historic 2.8.8. Testament to a robust platform that has served me well and continues to function on old mac platform.
I am happy to upgrade to current software. Will my existing files be imported without issue to new software?
Make sure to update DT2 before upgrading to DT3.
There’s no “import” - simply open the databases in DT3 (any necessary housekeeping will be performed automatically.