sorter problems

Having major problems with sorter… how can I strip out folders from the sorter so that only ‘inbox’ is showing? I dumped the 4 devon pref files and the folders still how in the sorter; every time I try to delete them, either by dragging them to the trash or using the sorter command to delete them, it crashes.

I really like this app, but this problem is a real PITA.


Hi Peter

To reset the sorter to just the global inbox:

  • Open DT preferences and in the Sorter tab quit the sorter.
  • In Finder delete or rename the folder ~/Library/Application Support/DEVONthink Sorter.
  • Back in DT preferences restart the Sorter.

I believe that I have fixed this issue for the next update however it would be great if you could send the crash logs for this via the

The crash logs can be found in the folder ~/Library/Logs/DiagnosticReports and will be of the form DEVONthinkxxxxxx.crash where xxxxxxxx is the date and machine name.


Everything’s cool Alan.

Thanks again for your prompt help!