Still getting blank pdfs

rosegeorge · January 24, 2018, 11:57am

I’ve posted about this before. I was advised to uncheck the decluttering option, and to wait for the next maintenance update. I’ve done both, and increasingly the problem is getting worse. The only way I can read pdfs in DT is to open them in the original application.

iMac MacOS 10.12.6
DT Pro 2.9.17

cgrunenberg · January 24, 2018, 1:57pm

So the PDFs can be displayed in other applications but not in DEVONthink? This is a random issue of Sierra’s PDFkit, you could either upgrade to High Sierra (recommended) or enable a workaround (see hidden preferences in help).

pvonk · January 25, 2018, 2:46am

I’m curious, what is the “original application”?

rosegeorge · January 25, 2018, 10:26am

What are “hidden preferences in help”?

cgrunenberg · January 25, 2018, 12:44pm

Choose Help > DEVONthink Help, enter “hidden preferences” (without quotes) in the search field and select the result “Appendix: Hidden Preferences”.