Sync b/w DT 4 on Mac & DTTG on iPhone

[Ja_acov]

Not syncing on GTTG when I add a few notes to my inbox on my MacBook. Everything was fine until yesterday, so all my settings are correct. Any thoughts?

[BLUEFROG]

• Are you running DEVONthink To Go 3.8.16 or later?

• What is reported in DEVONthink’s Window > Log?

• Is there a triangle on the Activity/Sync icon in DEVONthink To Go’s bottom toolbar? If so, tap it. What is reported?

[Ja_acov]

1. DTTG 4.04
2. Nothing showing in the Window > Log
3. No triangle showing

[chrillek]

Please post the relevant information – for example

• which sync method
• shallow or deep sync
• anything in the protol on the mac

etc. Screenshots of your sync settings etc are also appreciated

[Ja_acov]

Let me know if these screenshots help?

[Ja_acov]

1. DTTG: One screenshot shows Global Inbox with 9 items. Then when I click on the inbox, it shows only 4 items

   
   

[BLUEFROG]

Note: It’s inadvisable to use emoji or excess punctuation, e.g., colons, in filenames.

In DEVONthink To Go, tap Action (…) > About > Contact Us to start a support ticket. Thanks!

[Doris_R]

See the blue filter icon at the bottom right of your Global Inbox view? You have a filter switched on - for instance on unread items.

[Ja_acov]

Hi Doris, I found it, and now I see all the items in the “inbox”, thank you!