Sync is not really working between iOS and Mac

DEVONthink To Go
1

Anyone else having trouble with sync between computer and iOS? On both phone and iPad, the sync pane reports that sync is done by elsewhere I get reports like “113 items left to upload.” I have DTTG on background app refresh but it doesn’t seem to make a difference. Is iOS cutting DT syncs off before they can finish? Is there anything I can do to fix this?

All apps and operating systems (phone, iPad and Macbook Air) are latest version)

Thanks,

David

2

You’ve left out the most important bit of information–what sync method are you using? And have you tried the things in the “Troubleshooting Sync” section of the DEVONthink Manual, or > Help > Sync > Troubleshooting section of the built-in help.

3

In addition to @rmschne’s astute suggestions, have you verified the database in DEVONthink To Go by long-pressing it on the databases screen and choosing Verify & Repair?

4

I am using iCloud sync. I thought I had worked my way through all the troubleshooting steps but I will go back through and make sure. Thanks!

5

In addition to @rmschne’s astute suggestions, have you verified the database in DEVONthink To Go by long-pressing it on the databases screen and choosing Verify & Repair?

I had never heard of that. (I mean, on iOS. I V&R all the time on desktop, of course.)

And … it seems to have done the trick. After verifying and repairing as you said to, iOS database is back in sync.

Thank you! Very glad to learn about this.

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