Yep. Same here. Just went through the entire deregistering/recreating process you listed above. Nearly 8 hours into it and then the same sync message:
iCloud (CloudKit)
File
“xxxxx.manifest” missing of database YYYY"
Am not time-millionaire. Pretty boring. Not sure I want to get used to it.
Steve J
Right, I no longer try to do something about it, as it is wasting time. My hope is that at some point an update will resolve the issue.
The problem is that, as soon as these sync messages appear, sync becomes unreliable. Files on one platform don’t make it to the others.
Am running 2 iPads, 1 iPhone and 2 macs. Guess it all gets too much.
But this time the sync alert reappeared after the whole process of deregistering all devices, killing the CloudKit data and on first attempt to sync a single device!?
I have a Macbook, iPad and iPhone. Having all synced is great and I use all devices to create and access content. I haven’t thoroughly checked it but thought that nothing gets lost.
I now got used to actively sync before I finish using the app and also when I open the app, I engage the sync and wait patiently to finish, before doing anything.
This is of course not the smooth magic background sync I was hoping for but seems to avoid trouble. I hope at some point this will resolve itself with a new version.
Been using DT since the earliest days of v1. Has always been great.
Just groan when reliable, robust underpinnings seem to suffer. Don’t have another 12 hours to waste trying to rid myself of these errors by delete and re-registering/syncing.
Edit: apologies to forum - seem to be moaning/complaining a bit!!
Although you did not ask me, since I have the same problem, occasionally, I use on my iOS devices NordVPN.
Nope. No VPN running
Jim,
Should I go down the path of a rebuild of my 3 main databases, are all the internal URLs of documents (“Copy Item Link”) changed? Have an enormous link network between DT, task managers and calendars and would not like to lose these links. Have calmed down, have several hours free today and just want this sync fixed. (And KeepIt sure ain’t DEVONthink!)
Steve J
First step might be to go through “Sync Issues” section in DEVONthink Handbook (page 177 in version 3.6.3) and see if doing things suggested there helps.
I could be wrong, but I doubt a re-build will help syncing, unless the database(s) is(are) corrupted. First see page 181 of the DEVONthink Handbook on repairing a defective database. Then perhaps “Verify and Repair” taking care and report to note any messages in Log. Then perhaps “clean” the CloudKit location of the sync files followed by turning synch back on and let the sync complete. Take note and report any messages in Log. If any messages in Log, search this forum for those words and see if there is any ideas there.
Me, I’d get synching going by Bonjour method first as it’s simpler to setup, faster, and more reliable than using Apple’s CloudKit. Once working, you can rely on it (via Local Network) and get Apple’s CloudKit going as you find time. Bonjour setup covered in the DEVONthink Handbook, along with supplementary info at Bonjour Simplified
Finally, work on only one database at a time, initially to keep the bytes needed to be moved low. And don’t sync stuff that you really don’t need to be synched.
On a database rebuild, the item links and other metadata are preserved.
In this instance, I don’t think a rebuild would be warranted, unless a File > Verify & Repair showed serious issues. However, you could still do a rebuild if it would allevaite any worry about its general health.
We have had, then read, reports about NordVPN having issues with iCloud. This could certainly affect syncing.
Thanks for the info - this is interesting. With iOS 15 there will be new privacy tools, I believe, so one may not require a VPN for that purpose. For work, I also use a VPN but then to have a tunnel into the Uni. NordVPN was something suggested, somewhere, but I am happy to cancel the subscription. Would be good to hear what others say about the use of VPN and possible effects on cloud sync.
You’re welcome.
We had someone specifically report the issue regarding NordVPN and also pointed us to reports of such issues. They also were having missing manifest errors quite often and also soon after a clean and resync. When we looked into the info they sent about the VPN and there surely are documents related to iCloud issues, including support suggestions from NordVPN themselves.
I’m recently having the same problem (i’m using 2 macs and DTTG).
All of a sudden, the changes that I made on a pdf in DTTG doesn’t sync to my mac, showing “xxxxx.manifest” missing of database YYYY" errors on mac.
This was frustrating because recently I rebuilt my databases and synced them from the scratch.
Now I cleared my sync location again and am trying to sync my databases to the iCloud sync store, but it is not going through well at the moment.
(On the part of my mac, the databases are okay, verified without a problem but syncing to iCloud is not smooth at this moment. It had happened before, but it was okay for some time, and now it has become unsmooth again)
So, I’ve been frustrated by the sync so many times these days…
There is some good advice on page 172 of the DEVONthink Handbook (ver 3.7.2), and if you search the text of your error message here on this forum will be some good advice.
Edit: Also, Apple IOS 15 released yesterday with some changes to iCloud announced. Does this have any impact on your sync with Apple iCloud?
No, I’m not running on a VPN. But I’m living on campus, so I’m using school’s public wifi (with no p/w).
I’m having the same issue. Syncing with iCloud CloudKit gives me loads of ‘missing manifest’ errors.
These errors occur on my Mac which syncs with iCloud. I have disabled iCloud sync on the other iOS and MacBook devices.
I disabled iCloud syncing for now.
Question: I have Verify uploaded items enabled which probably causes the warnings to be displayed. The manual tells me that it is nog a sync issue, so can I safely ignore these warnings? (or disable Verify as it is by default)?
Which section of the manual do you exactly mean? However, this option doesn’t cause the warnings but the next release will improve the overall CloudKit reliability.