Has anyone else had problems with the contextual menu items “Take rich note” and “Take plain note”?
Two years ago, I reported that the contextual menu items “Take rich note” and “Take plain note” were not working for me. Devon Tech. and I could not find a solution. Because I clip items frequently and the clipping bookmarklet does not do what I need, I tried to fix the problem again today.
Symptoms: When I select one of the contextual menu items, DT Personal is opened (if it was not open), the originating application stops responding for ten of fifteen seconds, but no note is created in DT. If DT Personal is already open, nothing visible happens, but the originating application stops responding for ten of fifteen seconds.
I got the commands to work briefly today, and was very happy about it, but then they stopped working again.
I don’t know what got them to work. Everything that I can remember trying I have tried again (disabling all login items, making myself administrator of the computer, disconnecting all external devices), but I cannot get them to work again.
Two years ago, they worked when I logged in as someone else. Earlier today, I think they worked when I booted in safe mode. So there seems to be something in my own log-in that causes the problem. But what? I have disabled everything that I can think of.
Something seems to have changed either in Safari’s Reader function or in the Safari extension Custom Reader II, and it has complicated my workflow, so I really want to get the DT contextual menu items working again.
I’d be very grateful for any ideas on how to get these commands working again.
Thanks in advance.
All current software on a two-year-old iMac with lots of memory and storage space