prob
July 13, 2022, 7:28pm
1
I must be doing something wrong.
If I highlight a section of text in a PDF in DT3 on my Mac, the highlight syncs nicely to the document on my iPad. If I remove the highlight on my Mac, the highlight will disappear from my iPad. All good.
But … if I create a highlight in a PDF on my iPad, it will not sync to my Mac., Instead, the unhighlighted copy on my Mac will remove the highlight from the PDF on my iPad.
What am I doing wrong here?
Blanc
July 13, 2022, 8:43pm
2
How are you highlighting in DTTG?
Which versions of DT and DTTG are you using?
Also want sync method are you using? Are you giving it time to sync before making changes to the desktop version?
prob
July 13, 2022, 9:18pm
4
I’m highlighting in DTTG by selecting the Edit Menu above the document and then choosing the Highlight icon and applying it to the selected text.
Using DTTG 3.5.1. and DT 3.8.4,
prob
July 13, 2022, 9:19pm
5
Syncing via iCloud. And yes, I wait only to discover that the Mac is removing the more recent highlights on the iPad.
prob
July 13, 2022, 11:07pm
6
And now it’s behaving.
Thanks for your replies. I think you scared it into submission.
1 Like
It’s likely not a sync issue but an iCloud one. I assume you’re using CloudKit?
prob
July 14, 2022, 12:31am
8
I am … and now it’s behaving, so all’s good. Thanks.
You’re welcome.
Be aware iCloud hasn’t been reliable for many people lately so keep an eye on it.
prob
July 14, 2022, 2:46pm
10
Well, I am going to need reliability here. What’s a more trustworthy alternative? Dropbox?
As noted in this post and our documentation, there is no bullet-proof remote sync option…
First Questions
Sync is simple but you need to choose the type of sync method to use.
Regarding syncing, the first question you need to ask yourself is, “Do I need a remote sync option?”. Consider these questions…
Do you need to sync between machines – especially desktop Macs – in different geographic locations?
Do you have a colleague, assistant, significant other, etc. that needs frequent updates to synced data?
Are you using a shallow sync, i.e., Download Files: On demand in DEVONthink To …
The first question is: Do you actually need a remote sync option?